As we’re a very small business, we’re usually unable to personally deliver your orders to you. We can, however, arrange for delivery as follows:
  • Delivery to you by courier.
  • Collection by you from our premises. (Sorry, but we do not accept credit card payments, so all payments are required to be made by EFT before collection, or exact payment must be made in cash upon collection.)

Due to continual issues with the South African Post Office (e.g. strikes), we no longer offer a standard postal delivery option.

Delivery prices vary, depending on the volume and weight of your total order. We will only charge you as close as possible to the actual delivery costs.

Obviously, delivery charges may be prohibitive for one or two small inexpensive items. If collection from our premises is not an option, then please consider adding extra products to your order to make the delivery costs worthwhile.

Insurance Delivery insurance is optional, but since loss or damage to products becomes the customer's risk after they leave FurBall it is recommended that you take advantage of this facility. See below for insurance cover and charges.

Delivery charges

Indicative delivery charges from Johannesburg (excluding insurance) are provided below:

Class Destination Charge Service
Local Johannesburg
Pretoria (up to Zambezi off-ramp)
Krugersdorp
R 75 Up to 25 kg volume

1-2 WORKING DAYS

Local Vaal
Potchefstroom
Klerksdorp
Westonaria
Brits
Rustenburg
R 86 Up to 25 kg volume

1-2 WORKING DAYS

Main centres Durban
Cape Town
Bloemfontein
East London
Kimberley
Ladysmith
Mbombela (Nelspruit)
Polokwane (Pietersburg)
Port Elizabeth
Welkom
Emalahleni (Witbank)
R 126 Up to 15 kg volume
R 7 per extra kg volume thereafter

DOMESTIC ROAD FREIGHT
3+ DAYS

Other main centres Regional towns R 194 Up to 15 kg volume

R 7 per extra kg volume thereafter

DOMESTIC ROAD FREIGHT
3-4+ DAYS

All other areas All other destinations Subject to special quotation DOMESTIC ROAD FREIGHT
3-4+ DAYS
A R 290 surcharge will apply to deliveries to (or collections from) chain stores, embassies, remote hospitals, power stations, farms
Errors and omissions excepted

For special requirements or accurate delivery pricing please contact us.

Insurance charges

Indicative insurance charges are provided below:

Delivery method Insurance charge
Courier 2% of value of order (subject to a minimum of R 50), plus VAT.
Errors and omissions excepted