Description
Please make 100% sure of the size you wish to purchase (see instructions Measuring). Purchasing the incorrect size is bad for your dog's paws when wearing it.
When you receive the boots, test the size inside on a clean carpet or surface. Please put a thin sock or cover over your dog's paws before fitting. This will prevent hair & dirt getting into or onto the Sock/Boot/Liner.
As per our Returns Policy (explained during the checkout process) and the Consumer Protection Act, we can only exchange boots if they (and the packaging) are returned in perfect condition
Furball Pet cannot resell any used/dirty/damaged product.
Cotton with lycra or latex. Front area has an all-round robust anti-slip rubber coating for secure hold, even if the socks should slip sideways.
Ideal paw protection. Protects smaller wounds as well as providing protection for your car, floor and furniture.
Sizing: Please ensure that you select the correct sock size for your dog. It is very important for you to measure your dog's paws before ordering.
How to Measure: The best way to do this is to place (with full weight) your dog’s paw on a piece of paper, mark either side (at the broadest part across) with a pencil (just a dot will do). Then measure from mark to mark. This will give you the paw width measurement.
Also note that a dog’s front paws are usually bigger than the back paws, which means you need to measure front and back paws should you wish to order socks for both all four paws.
Paw-width sizes:
- X-Small - Small 4cm
- Small - Medium 5cm
- Medium - Large 5,5cm
- Large 6,5cm
- Large - X-Large 7cm
- X-Large 8cm
Additional Information
| Colour | Black |
|---|---|
| Size | X small - small, Small - medium, Medium - large, Large, Large/x large, X large |
Delivery
Deliveries & Returns
It is important that you inspect your product on receipt.
Delivery Costs and Timelines
Delivery costs are as follows:
Order of R 650 and above – Free within the borders of South Africa using standard courier services, provided the total weight is below 15kg.
For orders below R 650 a R 85 (VAT inclusive) courier cost will be levied.
Courier delivery times are from 2 – 3 business days in the major metropolitan areas. Delivery timelines to outlying areas typically take 3 – 5 business days.
Courier delivery is door to door. If you are unsure if your area is serviced, please send us an email to info@furballpet.co.za and we will gladly confirm with our couriers.
Insurance
Delivery Insurance is optional, but since the risk of loss or damage to products transfers to the customer when the products are delivered to the courier, it is recommended that you take advantage of this facility.
Indicative insurance charges are 2% of the value of your order, subject to a minimum of R57.00 (including VAT).
Returns
We comply with the Consumer Protection Act in this regard, however you should be aware of your rights and obligations. As all of our products are imported, and at times the shipping costs more than the product itself, we are not able to offer extended warranties.
You are entitled to receive a full refund within 10 business days after delivery if the goods purchased were found to be damaged or unsuitable for the indicated purpose (i.e. were not as advertised by FurBall, or were not suitable for the purpose you had explicitly communicated to FurBall and for which FurBall had explicitly advised you they would be suitable).
Your selection of an incorrect size would not be a valid reason for return under the Act, so you should take care to check and confirm measurements before ordering.
Goods and packaging should be returned in the same condition as they were received, and FurBall has the right under the Act to deduct from any refund the costs of rendering goods and/or packaging fit for re-stocking. It is important, therefore, that you do not damage packaging when inspecting goods.
FurBall may (upon request) consider returns under other circumstances, but with no obligation.
Please refer to our terms and conditions for more information.