It is important that you inspect your product on receipt.

Delivery Costs and Timelines

Delivery costs are as follows:

Order of R 650 and above – Free within the borders of South Africa using standard courier services, provided the total weight is below 15kg.

For orders below R 650 a R 85 (VAT inclusive) courier cost will be levied.

Courier delivery times are from 2 – 3 business days in the major metropolitan areas. Delivery timelines to outlying areas typically take 3 – 5 business days.

Courier delivery is door to door. If you are unsure if your area is serviced, please send us an email to info@furballpet.co.za and we will gladly confirm with our couriers.

Insurance

Delivery Insurance is optional, but since the risk of loss or damage to products transfers to the customer when the products are delivered to the courier, it is recommended that you take advantage of this facility.

Indicative insurance charges are 2% of the value of your order, subject to a minimum of R57.00 (including VAT).